In the period of Covid-19, we provide door to door delivery at a flat rate of $6 for orders below $60, otherwise you may choose to pick up from our store. Thank you.
NICE Cosmetics provides local (Singapore) shipping at the moment. We operate both online and offline with our flagship store located at:
The Seletar Mall
33 Seng Kang West Ave, #B1-22, Singapore 797653
For online shopping over at www.nicecosmetics.sg/
- Please ensure that you have selected the correct product content/item of your choice, in the correct quantities, sizes, colors or designs prior to checking out on www.nicecosmetics.sg/. Strictly no amendments are allowed once order is confirmed and received on our ends. This will allow us time to prepare, pack your items efficiently and to minimize errors. We will not be held liable in the event of any wrong options selected (series/sizes/colors/designs/type/etc) or duplicate orders placed by you and strictly no return or exchange is allowed.
- We do not allow combination of orders under different order numbers so as to minimize errors in the process of delivery. Hence, kindly ensure that all information provided is correct upon checkout to refrain from paying additional charges.
- Upon payment verification, orders will be processed and shipped out within 1-2 working days (excluding weekends and public holidays), unless otherwise stated.
- Kindly ensure that your delivery address is correct and in full, including your mobile number to avoid delays or lost parcel during delivery. In the event of any lost parcel, strictly no refunds or re-delivery will be made.
- A re-delivery fee will be incurred should no personnel is present to receive the parcel or product.
- FREE Shipping for minimum purchase of SGD $60 in a single order (excluding all fragrances, any on-going promos, sanitizers and/or use of any additional discount codes/vouchers) Valid till 31st December 2020
- SANITIZER are not entitled to free delivery (all cart orders shipped together with sanitizer are chargeable)
- Delivery charges differ for each item based on the weight and total delivery charges will be calculated upon check out on confirmed order(s).
- Please note that local delivery applies to all addresses except no-go zones such as off-shore islands, restricted address etc.
- We do not offer Cash on Delivery (COD) option at the moment
- During peak periods, there may be some delay in shipping. We seek your understanding in this as we strive to process and pack your orders for delivery as soon as we can.
SingPost Normal Mail
- Please allow your item(s) to reach you within 3 to 5 working days via this mode of postage. There will be no tracking number provided after item is delivered. Items will be charged according to weight of items and will be advised accordingly at check out.
*SingPost Normal Mail limit is at 2kgs and for items or products over 2kgs will automatically be charged on the next available postage mode.
SingPost Registered Mail
- Please allow your item(s) to reach you within 2 to 3 working days via this mode of postage. There will be a tracking number provided and will be updated to you within 1-2 working days after item is delivered. Registered Mail will be charged at a base rate of SGD $2.50 and subsequent items will be charged according to weight of items and will be advised accordingly at check out.
*SingPost Registered Mail limit is at 2kgs and for items or products over 2kgs will automatically be charged on the next available postage mode.
Door to Door Courier Delivery
- Please allow your item(s) to reach you within 1 to 2 working days via this mode of postage. This is a door to door courier service and delivery takes place throughout the day till 10 pm. There will be a tracking number provided and will be updated to you within 24 hrs after item is delivered. Courier delivery is charged at a minimum rate of SGD $8.00 and subsequent items will be charged according to weight of items and will be advised accordingly at check out.
Self Collection at The Seletar Mall, #B1-22
- You will be informed of the location and timings available for collection once parcel is ready. This delivery mode is FOC and you will be notified via an automated email after your product(s) has been collected.
We strive to process and pack your orders for delivery as soon as we can, however orders will only be shipped during working days and hours. We seek your understanding that NICE COSMETICS does not represent any courier companies, and as much as we want you to receive the parcel on time, there are certain external factors contributing in delays beyond our control.
Office Hours are from Mondays to Fridays, excluding Public Holidays.
Retail Hours are from Mondays to Fridays, including Public Holidays unless otherwise stated.
For more details or inquiries on shipping issues, please reach us at firstname.lastname@example.org